PATIENT TRUST ON THE HOSPITAL SERVICE DELIVERY SYSTEM
نویسندگان
چکیده
منابع مشابه
the effect of hospital service quality on patient's trust
conclusions the interaction quality and process quality were the key determinants of patient’s trust in the private hospitals of tehran. to enhance the patients' trust, quality improvement efforts should focus on service delivery aspects such as scheduling, timely and accurate doing of the service, and strengthening the interpersonal aspects of care and communication skills of doctors, nurses a...
متن کاملThe Effect of Hospital Service Quality on Patient's Trust
BACKGROUND The trust is meant the belief of the patient to the practitioner or the hospital based on the concept that the care provider seeks the best for the patient and will provide the suitable care and treatment for him/her. One of the main determinants of patient's trust is the service quality. OBJECTIVES This study aimed to examine the effect of quality of services provided in private h...
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The Satisfaction Rate of Clients of Urban Health Centers from the Service Delivery System Ghorbani Nia Rahil1*, Morsalpoor Atefe2 1. Ph.D Student of Health Care Management, School of Health Management and Information Sciences, Kerman University of Medical Sciences, Kerman, Iran 2. BSc Student of Health Care Services Management, Deparment of Health Care Services Management, School of Pu...
متن کاملThe influences of patient's satisfaction with medical service delivery, assessment of medical service, and trust in health delivery system on patient's life satisfaction in China
BACKGROUND Patient's satisfaction with medical service delivery/assessment of medical service/trust in health delivery system may have significant influence on patient's life satisfaction in China's health delivery system/in various kinds of hospitals.The aim of this study was to test whether and to what extent patient's satisfaction with medical service delivery/patient's assessments of variou...
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PURPOSE This is a national study which aims to determine the average waiting time in Malaysian public hospitals and to gauge the level of patient satisfaction with the waiting time. It also aims to identify factors perceived by healthcare providers which contribute to the waiting time problem. DESIGN/METHODOLOGY/APPROACH Self-administered questionnaires were the main method of data collection...
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ژورنال
عنوان ژورنال: Business and Entrepreneurial Review
سال: 2019
ISSN: 2252-4614,0853-9189
DOI: 10.25105/ber.v16i1.4907